Privacy Policy

Information you provide

Koby Pools may collect information you voluntarily submit through the website, including your name, phone number, email address, service address, pool details, service request, customer-service description, and any photos or short videos you choose to upload.

How the information is used

Submitted information is used to respond to inquiries, prepare or discuss service estimates, provide customer support, schedule or deliver service, and maintain necessary business records.

Photos and video

Customer-uploaded media is stored using private website infrastructure. Notification emails provide Koby Pools with time-limited access links rather than making customer media publicly available. Do not upload sensitive personal documents or unrelated private information.

Service providers

Website hosting, storage, and email-delivery providers may process submitted information as needed to operate these website functions. Koby Pools does not use the website forms to sell customer information to advertisers.

Retention and deletion

Information is kept only as long as reasonably needed for the inquiry, service relationship, operational records, security, or applicable business requirements. Customers can contact Koby Pools to ask about information they submitted through the website.

Contact

For privacy questions related to this website, contact Koby Pools at kobycan21@gmail.com or +1 845-662-8666.

Last updated: October 2026.